Returns & Exchanges

At LĒVO, we want you to be completely satisfied with your home infusion experience. If you are not happy with your purchase, we offer a 30-day return window for unused products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to start the process and select the items you wish to return.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be sent to your email address; simply print it out and attach it securely to your original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring all original components and manuals are included inside the box.

• 4.
  Receive Your Refund

  Our team will inspect the returned items within 5-7 business days of arrival, and your refund will be issued to your original payment method immediately after approval.