Frequently Asked Questions
Everything you need to know about our premium home goods.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location within the continental United States.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made pieces and final sale items are not eligible for return.
Do you offer international shipping?
Currently, LĒVO ships exclusively to customers within North America. We are working on expanding our logistics to support international orders in the near future.
How can I track the status of my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
Are your products covered by a warranty?
Yes, all LĒVO home products come with a limited 1-year warranty against manufacturing defects to ensure the highest quality for your living space.